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Helionova

πŸ‡ͺπŸ‡Ί GDPR Compliance

Effective Date: December 2024

Last Updated: December 2024

Version: 5.1.1

1. GDPR Overview

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that applies to all organizations processing personal data of individuals in the European Union. HELIONOVA Studios is committed to full GDPR compliance in all our operations.

As a data controller and processor, we ensure that our 21 specialized AI agents and platform operations fully comply with GDPR requirements while delivering the world's most sophisticated brand intelligence ecosystem.

2. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract Performance: To provide our AI-powered brand intelligence services
  • Legitimate Interest: To improve our platform and AI agent performance
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligation: To comply with applicable laws and regulations

3. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

πŸ“‹ Right of Access

You can request access to your personal data and information about how it's processed.

  • β€’ View all data we hold about you
  • β€’ Understand how your data is used
  • β€’ Access your AI agent analysis history
  • β€’ Download your account data

✏️ Right to Rectification

You can request correction of inaccurate or incomplete personal data.

  • β€’ Update your account information
  • β€’ Correct business context data
  • β€’ Modify brand foundation details
  • β€’ Update contact information

πŸ—‘οΈ Right to Erasure

You can request deletion of your personal data ("right to be forgotten").

  • β€’ Delete your account permanently
  • β€’ Remove specific data points
  • β€’ Clear AI agent analysis history
  • β€’ Remove marketing data

⏸️ Right to Restrict Processing

You can limit how we process your personal data.

  • β€’ Pause AI agent processing
  • β€’ Restrict marketing communications
  • β€’ Limit data sharing
  • β€’ Control analytics tracking

πŸ“€ Right to Data Portability

You can receive your data in a structured, machine-readable format.

  • β€’ Export account data as JSON
  • β€’ Download AI analysis reports
  • β€’ Transfer data to other platforms
  • β€’ Maintain data ownership

🚫 Right to Object

You can object to processing of your personal data for certain purposes.

  • β€’ Opt out of marketing
  • β€’ Object to profiling
  • β€’ Refuse automated decisions
  • β€’ Control data usage

4. Data Processing Activities

4.1 AI Agent Processing

Our 21 specialized AI agents process your data for brand intelligence:

  • Brand Identity Architect (BIA-101): Processes brand foundation data
  • Target Market Segmentation Professor (TMSP-302): Analyzes target audience data
  • Market Research Specialist (MRSA-301): Uses competitive landscape data
  • Persuasion Strategy Builder (PSB-304): Processes campaign objectives
  • All 21 Agents: Each agent uses relevant data for specialized analysis

4.2 Data Categories

We process the following categories of personal data:

  • Identity Data: Name, email address, company information
  • Business Data: Brand descriptions, target markets, business goals
  • Technical Data: IP address, browser type, device information
  • Usage Data: Platform interactions, AI agent usage patterns
  • Marketing Data: Communication preferences, subscription information

5. Data Security Measures

We implement comprehensive security measures to protect your personal data:

  • Encryption: All data encrypted in transit and at rest using AES-256
  • Access Controls: Multi-factor authentication and role-based access
  • Regular Audits: Quarterly security assessments and penetration testing
  • Data Minimization: We only collect and process necessary data
  • Staff Training: All team members undergo GDPR and security training

6. Data Retention

We retain your personal data only as long as necessary:

  • Active Accounts: Data retained for the duration of your subscription
  • Inactive Accounts: Data deleted after 12 months of inactivity
  • AI Analysis Data: Retained for 2 years or until account deletion
  • Marketing Data: Retained until you opt out or unsubscribe
  • Legal Requirements: Some data may be retained longer for legal compliance

7. Data Transfers

We may transfer your personal data to countries outside the EU/EEA. When we do, we ensure appropriate safeguards:

  • Standard Contractual Clauses: EU-approved data transfer agreements
  • Adequacy Decisions: Transfers to countries with adequate protection
  • Binding Corporate Rules: Internal data protection standards
  • Certification Schemes: Third-party data protection certifications

8. Exercising Your Rights

To exercise your GDPR rights, you can:

  • Account Settings: Use our platform's privacy controls
  • Email Request: Contact us at support@helionova.social
  • Data Export: Download your data through My Brand Dashboard
  • Account Deletion: Use the delete account feature in settings

⏱️ Response Times

We will respond to your GDPR requests within:

  • β€’ Access Requests: 30 days
  • β€’ Rectification Requests: 30 days
  • β€’ Erasure Requests: 30 days
  • β€’ Portability Requests: 30 days

9. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee GDPR compliance:

Data Protection Officer

Email: support@helionova.social

Responsibilities: GDPR compliance, data protection oversight, privacy rights management

10. Supervisory Authority

If you have concerns about our data processing practices, you have the right to lodge a complaint with your local supervisory authority. You can find your local authority at:

European Data Protection Board: https://edpb.europa.eu/

This GDPR Compliance statement is part of our commitment to protecting your privacy and ensuring full compliance with European data protection laws.

Last Updated: December 2024 | Version: 5.1.1