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Helionova

🔒 Privacy Policy

Effective Date: January 2025

Last Updated: January 2025

Version: 5.2.0

1. Introduction

HELIONOVA Studios is the world's most sophisticated brand intelligence ecosystem, powered by 21 specialized AI agents that deliver doctorate-level brand strategy and marketing intelligence. We are committed to protecting your privacy while providing you with the most advanced brand analysis tools available.

This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered brand intelligence platform, including our Situation Analysis system, Marketing Plan orchestration, and individual agent services.

2. Information We Collect

2.1 Account and Business Information

When you use HELIONOVA Studios, we collect:

  • Account Details: Name, email address, company name, job title, industry
  • Business Context: Your brand description, target market, competitive landscape, business goals
  • Subscription Information: Plan type (Free, Creator Pro, Agency), usage limits, billing details
  • Communication Preferences: How you want to receive updates about new agents and features

2.2 AI Agent Interaction Data

Our 21 specialized AI agents process your information to provide intelligent analysis:

  • Brand Foundation Data: Mission statements, values, positioning, brand personality assessments
  • Market Intelligence: Target audience descriptions, competitive analysis, market research inputs
  • Content Strategy: Brand messaging, content themes, campaign objectives
  • Analytics Data: Performance metrics, ROI measurements, campaign results

2.3 Platform Usage Analytics

We collect technical information to improve our AI agents and platform:

  • Agent Performance: Which agents you use most, analysis quality scores, user satisfaction ratings
  • Feature Usage: Situation Analysis completions, Marketing Plan generations, standalone agent usage
  • System Performance: Response times, error rates, platform stability metrics
  • Device Information: Browser type, operating system, IP address (anonymized)

3. How We Use Your Information

3.1 AI Agent Processing

Your information powers our sophisticated AI ecosystem:

  • Brand Identity Architect (BIA-101): Processes your brand foundation data to generate comprehensive identity frameworks
  • Target Market Segmentation Professor (TMSP-302): Analyzes your target audience data using our 9-dimensional segmentation framework
  • Market Research Specialist (MRSA-301): Uses your competitive landscape data for market intelligence analysis
  • Persuasion Strategy Builder (PSB-304): Processes your campaign objectives to create multi-channel persuasion strategies
  • All 21 Agents: Each agent uses relevant data to provide specialized, doctorate-level analysis

3.2 Service Delivery

We use your information to:

  • Generate comprehensive Situation Analysis reports (5,800-9,200 words)
  • Create detailed Marketing Plans with 9-agent orchestration
  • Provide standalone agent analysis with PDF export capabilities
  • Deliver real-time brand intelligence and market insights
  • Offer personalized recommendations based on your industry and goals

3.3 Platform Enhancement

We continuously improve our AI agents using:

  • Anonymized Usage Patterns: How users interact with different agents
  • Quality Metrics: Analysis accuracy, user satisfaction, output effectiveness
  • Performance Data: Response times, error rates, system optimization
  • Feature Development: New agent capabilities and platform improvements

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Brand Intelligence

We do not sell, rent, or trade your personal information or brand intelligence data. Your business insights and AI-generated analyses remain confidential to you.

4.2 Limited Sharing for Service Delivery

We may share your information only in these specific circumstances:

  • AI Processing Partners: With secure cloud providers who host our 21 AI agents (all data encrypted and anonymized)
  • Payment Processing: With Stripe and other payment processors for subscription management
  • Legal Requirements: When required by law, court order, or legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice)
  • Explicit Consent: When you explicitly consent to sharing for specific purposes

4.3 Our AI Agent Infrastructure

Our 21 specialized AI agents operate on secure infrastructure:

  • OpenAI Integration: For advanced language processing and analysis capabilities
  • Supabase Database: For secure data storage and user management
  • Cloud Hosting: For reliable platform performance and scalability
  • All partners are bound by strict confidentiality agreements and data protection standards

5. Data Security

5.1 Enterprise-Grade Security

We protect your brand intelligence with military-grade security:

  • End-to-End Encryption: All data encrypted in transit and at rest using AES-256 encryption
  • AI Agent Security: Each of our 21 agents operates in isolated, secure environments
  • Access Controls: Multi-factor authentication and role-based access controls
  • Regular Security Audits: Quarterly penetration testing and vulnerability assessments
  • Team Training: All team members undergo security awareness training

5.2 Data Retention and Deletion

We retain your information based on your subscription and usage:

  • Active Subscriptions: Data retained for the duration of your subscription plus 30 days
  • Free Accounts: Data retained for 12 months of inactivity, then automatically deleted
  • AI Analysis Data: Your brand intelligence reports are stored securely and can be exported or deleted upon request
  • Usage Analytics: Anonymized usage data retained for platform improvement (no personal identifiers)

6. Your Rights and Choices

6.1 Data Control and Access

You have complete control over your brand intelligence data:

  • Export Your Analysis: Download all your Situation Analysis reports, Marketing Plans, and agent outputs as PDFs
  • Data Portability: Export your account data in JSON format for use with other platforms
  • Account Deletion: Permanently delete your account and all associated brand intelligence data
  • Data Correction: Update your business information and brand context at any time
  • Processing Restrictions: Limit how specific AI agents process your data

6.2 AI Agent Preferences

You can control how our AI agents work with your data:

  • Agent Selection: Choose which of our 21 agents can access your information
  • Analysis Customization: Customize the depth and scope of AI analysis
  • Output Preferences: Control the format and detail level of generated reports
  • Privacy Settings: Adjust privacy levels for different types of analysis

7. Cookies and Tracking Technologies

7.1 Essential Platform Functionality

We use cookies and similar technologies to:

  • Session Management: Keep you logged in while using our AI agents
  • Preference Storage: Remember your agent preferences and analysis settings
  • Performance Monitoring: Track platform performance and AI agent response times
  • Security: Protect against unauthorized access and ensure platform security

7.2 Analytics and Improvement

We use analytics cookies to:

  • Usage Patterns: Understand how users interact with our 21 AI agents
  • Feature Optimization: Improve agent performance and user experience
  • Platform Stability: Monitor system health and identify areas for improvement

8. International Data Transfers

HELIONOVA Studios operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

  • Standard Contractual Clauses for EU data transfers
  • Adequacy Decisions where applicable
  • Binding Corporate Rules for internal data transfers

9. Children's Privacy

HELIONOVA Studios is designed for business professionals and is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete such information.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to Know: What personal information we collect and how we use it
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information (we don't sell your data)
  • Right to Non-Discrimination: We won't discriminate against you for exercising your privacy rights

11. European Privacy Rights (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation:

  • Right of Access: Access your personal data and information about how it's processed
  • Right to Rectification: Correct inaccurate or incomplete personal data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we process your personal data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your personal data for certain purposes

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our AI agent capabilities or legal requirements. We will notify you of any material changes by:

  • Email Notification: Sending updates to registered users
  • Platform Notice: Displaying notices through our platform
  • Website Update: Posting the updated policy on our website

13. Contact Information

For questions about this Privacy Policy or our privacy practices, please contact us:

HELIONOVA Studios Privacy Team

Email: support@helionova.social

Support: support@helionova.social

Website: https://helionova.social

14. Compliance and Certifications

We are committed to maintaining the highest standards of data protection and privacy:

  • SOC 2 Type II compliance for security, availability, and confidentiality
  • ISO 27001 certification for information security management
  • GDPR compliance for European users
  • CCPA compliance for California residents
  • Regular Security Audits and penetration testing

By using HELIONOVA Studios and our 21 specialized AI agents, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Last Updated: January 2025 | Version: 5.2.0